Category: Governance
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Leveraging Baldrige for Industry 4.0
I want to compliment both MEP and Baldrige for their collaboration to use “the Baldrige framework as the foundation to help U.S. manufacturers integrate the concepts of Industry 4.0—that is, the integration of new technologies (including the Internet of Things, cloud computing and analytics, and artificial intelligence and machine learning)…
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Why Good Arguments Make Better Strategy
Makes the right points that strategy is hard, but that simple structures (open debate and strategy maps) can help bring clarity, logic, and testability to any strategic concept. This is not unlike the structural processes for creative ideation (see Systematic Inventive Thinking). In both cases, folks tend to think these…
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Getting Sober from Racism and Bigotry
America is effectively drunk on racism and bigotry, and it’s time to sober up and recognize the harm that this drunkenness has caused and act accordingly.
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Now is the Time to Reinvent Legacy Government Processes
Thanks to companies like Amazon.com and Google, powered by their new technologies and methods, citizens are used to great digital experiences. Government has a great opportunity to increase citizen engagement and satisfaction by taking advantage of such technologies and new process management methods. Here are four such methods that can…
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Standards…Not Just for Academics
I want to echo here my comments this evening regarding the passage by our Board of a resolution adopting the Pennsylvania School Board Association’s Standards for Effective School Governance. I am proud to be on the board and to have the chance to vote, for the first time, in favor…
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