More than 100 studies have now found that the most engaged employees — those who report they’re fully invested in their jobs and committed to their employers — are significantly more productive, drive higher customer satisfaction and outperform those who are less engaged.
But only 20 per cent of employees around the world report that they’re fully engaged at work.
It’s a disconnect that serves no one well. So what’s the solution? Where is the win-win for employers and employees?
via The Twelve Attributes of a Truly Great Place to Work – Tony Schwartz – Harvard Business Review.